Customer Whatiaition?

/rant begin

I've always found it interesting that when fans love a game they often to a better job of post-release support, especially when the publisher shows no interest in doing so. We'll address the strange framerate issues, the bizarre ratio problems, soundtrack options and de-dubbing that should have been included at launch.

So how is an achievement that says "Customer Appreciation" at launch making us feel appreciated? That's like, hey, I bought the game. Great! You bought the game and launched it! Woot!

Um.

Thank me? Where's my "thank you"? I don't know, maybe it's behind this well designed badge that is supposed to make me feel all member-of-the-group-ish. Squarenix is missing the point, but that's no surprise. They have this reputation for delivering products with massive flaws and then doing nothing to make them, you know, playable.

But that's only on the PC. They don't have a vested stake in Microsoft that I am aware of, and I have the sneaking suspicion that they make a habit releasing PC port games because:

A) It's easy since all their development pipelines are x86 centric anyway
B) Money get
C) Support and/or/if want
D) We're tolerant and will put up with a lot of garbage, and it's really hard to return digital games

Please, correct me if I'm wrong. I'd love to be wrong. I don't like taking a dim view of my game playing compatriots. Apparently SE does, though. I've heard of game breaking zero-day launches on console, but not from camp Squenix. Squarnix? Squarenecks?

Well don't that just figure. So they're not incompetent, just negligent. How is that okay? It's not, but thanks to digital support forums getting support is next to impossible. They decide.

Unfortunately we lost this battle. We won access, but we gave up accountability while we were at it. Yay us? No. Yay them.

/end rant